![]() You might want to consider adding the Google Calendar Slack App in order to. ![]() Follow the prompts to connect your account if you haven’t already. Search for and select the app you added to open it. If you don’t see this option, click More to find it. ![]() From your desktop, click Apps at the top of your left sidebar. If you'd like to receive a full Root Cause Analysis (RCA) report, please reach out to to request one. For instance, if youre open and free to chat, you dont have to set a status. Install the Google Calendar or Outlook Calendar app to your Slack workspace. We continued to closely monitor the situation until we had full confidence the issue was resolved and no further impact would reoccur. By 9:14 AM PST, everyone should have been able to connect to Slack again after reloading their app or browser tab. This allowed the system to recover while steadily restoring full access to all users. With traffic distributed across the additional databases, we gradually lifted the rate limits to allow more people to connect to Slack. We reinstated the rate limits and redirected some traffic to the database replicas to relieve the demand on our primary databases. However, we moved too quickly and the increased activity affected the system again. Once the system had stabilized, we began lifting these rate limits to enable more connections to Slack. This meant that some people could not access Slack at all, but also that Slack would continue working for those who were already connected. ![]() We introduced tighter rate limits on connection requests to reduce the load on the system. Due to this increased activity, the affected databases failed to serve incoming requests to connect to Slack. Then click on the emoji to select an emoji to replace the current one with a new emoji. ![]() On Februfrom 6:00 AM PST to 9:14 AM PST, customers may not have been able to access Slack.Ī configuration change inadvertently lead to a sudden increase in activity on our database infrastructure. To manually update your Slack status and associated emoji, click on your profile picture in the top right corner when the Slack desktop app is open and click into your status field, located right below Active or Away. ![]()
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